Exchange & Refunds

We want you to love what you ordered, but if something isn't right, let us know, and reach out to us at yajybyaj@gmail.com within 48 hours of receiving the order.

We do not offer merchandise exchanges and/or returns on any orders. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective or have size issues, please reach out to us at yajybyaj@gmail.com within 48 hours of receiving the order.

Once received, we follow the quality check process and the customer care team at yajy.in will update on exchange.

Merchandise bought on discount is considered as final sale, and hence is not eligible for exchange.

No Refunds are entertained

How do I get in touch with your Customer Care Team?

Our Customer Care Team is always happy to help.

Call or WhatsApp us on +91 9163988042 at 11:00 am – 7:00 pm IST (Monday to Saturday) except all national holidays or email us on yajybyaj@gmail.com

When will the Customer Care Team respond to my query?

Our Customer Care Team, will get in touch with you within 24 hours to help you resolve your query.

What are the online payment options available on your website?

We accept all Credit/Debit cards and Internet banking service of all major banks. We also accept wallet payments. For special cases, we allow bank deposit (NEFT / cash deposit) of order amount prior to order confirmation. Please contact our Customer Care Team to know more.

Do you provide Cash on Delivery (COD) service?

My transaction failed; I received a payment gateway error message Please help.

Sorry for the inconvenience caused; this could be due to a technical glitch, please try again later. In case the problem persists, please contact our Customer Care Team and they will help you complete your order. If amount was deducted before the order was completed, please contact your bank for transaction reversal.

How do I report any suspicious activity during payment?

Please abort the transaction and inform our Customer Care Team immediately. You may also want to contact your bank and reassure safety of your account.

What happens if my credit/debit card has been compromised while making a payment online?

We do not store/retain any of your credit card information. If you suspect that your information has been compromised, please get in touch with your bank immediately.